Privacy Policy Information

Last updated: 18 Jan 2024

GRIVITY respects your right to privacy and is committed to safeguarding the privacy of all our clients and website visitors. We adhere to the Australian Privacy Principles of the Privacy Act 1988 (Cth). This Policy sets out how we collect and treat your personal information. "Personal information" is the information we hold which is identifiable as being about you or your business.

Collection of personal information

GRIVITY will, from time to time, receive and store the personal information you enter onto our website forms or popups provided to us directly or in other ways. For example, you may provide us with your name, email address, and phone number to enable us to respond to your enquiries, send relevant information, and provide updates and follow-ups. We may collect additional information at other times during our consulting process, including but not limited to your financial details and business details. Additionally, we may collect any other information you provide while interacting with us during face-to-face meetings, email or phone conversations.

How do we collect your personal information?

GRIVITY collects personal information from you in various ways, including when you interact with us electronically or in person, when you access our website and when we provide our services. In addition, we may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of your personal information

GRIVITY may use personal information collected to provide you with information, updates and our services. We may also inform you of new and additional products, services and opportunities. In addition, we may use your personal information to improve our products and services and better understand your needs. GRIVITY may contact you by various measures including, but not limited to, telephone, email, SMS or mail.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party whenever required to deliver our services. In addition, from time to time, we may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of GRIVITY -, its customers or third parties. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include but are not limited to Australia US. For example, suppose there is a change of control in our business or a sale or transfer of business assets. In that case, we reserve the right to transfer our user databases to the extent permissible by law, together with any personal and non-personal information contained in those databases.

We may disclose this information to a potential purchaser under an agreement to maintain confidentiality. We would seek to disclose information in good faith and where required by any of the above circumstances. By providing us with personal information, you consent to this Privacy Policy's terms and the types of disclosure covered. We request that the third party follow this Policy regarding handling your personal information when we disclose your personal information to third parties.

Security of your personal information

GRIVITY is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. The transmission and exchange of data on our website are at your own risk. We cannot guarantee the absolute security of any information you transmit or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that we will not disclose the personal information we collect in a manner inconsistent with this Privacy Policy.

Access to your personal information

You may request details of personal information that we hold about you under the Privacy Act 1988 (Cth) provisions. If you would like a copy of the information we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at We reserve the right to refuse to provide the information we hold about you in certain circumstances in the Privacy Act.

Complaints about privacy

If you have any complaints about our privacy practices, please email us at or write to GRIVITY, PO Box 912, Toowoomba, Queensland, 4350. We take complaints seriously and will respond shortly after receiving written notice of your claim.

Changes to privacy policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, at our sole discretion, and all modifications will be effective immediately upon posting the changes on our website. Please check back from time to time to review our Privacy Policy.


When you visit our website

When you visit our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, and IP addresses. This information is aggregated to analyse how people use our site to improve our service.


We may, from time to time, use cookies on our website. Cookies are small, usually randomly encoded, text files that a website uses to identify you when you come back to the site and store details about your site's users. Cookies are not malicious that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings.

However, this may prevent you from taking full advantage of our website. From time to time, our website may use cookies to analyse website traffic and help us provide a better website visitor experience. We may also use cookies to serve relevant ads to website visitors through third-party services such as Facebook Ads, Google Ads (formerly Google AdWords), marketing automation software, or other service providers.

Third-party sites

From time to time, our site may have links to other websites not owned or controlled by us. These links will be used as a reference to provide further information about the content you are accessing on our website. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites.

Please be aware that GRIVITY is not responsible for the privacy practices of other such websites. Therefore, we encourage our users to be aware, when they leave our website, to read every site's privacy statements that collect their personally identifiable information.